One Day programme
Target Audience
Those whose work requires them to make decisions; those who have a tendency to procrastinate or select the easiest solution; those individuals who make joint decisions with other members of staff.

Course Overview
The course teaches delegates problem solving and decision making methodology, providing practical guidance to ensure that the skills learnt are transferable to the workplace. Problem solving is a structured approach to reducing the amount of time spent performing crisis management. The course includes:

• Problem solving models
• Evaluation of solutions
• Creative thinking techniques
• Brainstorming techniques
• Planning and implementing solutions.